Payments and billing
What forms of payment do you accept?
For all services, we accept payments by wire/bank transfer, credit card, Paypal, Alipay, UnionPay, WeChat pay and Allpago. We accept most major credit card providers including American Express, Diners Club, Discover, MasterCard, and Visa. See our ...
I have a discount code. How do I use it?
If you have a discount code, upload your paper online and, on the Payment Details page, look for the 'Rewards and Discounts' box. Enter the code in the box, and click ‘Apply’.
How much do the services cost?
For information on costs, please go to Pricing.
Do I need to upload my manuscript for a price quote?
No. Our fixed prices are based on word counts and turnaround times, so when you use our service, you know exactly how much it is going to cost depending on your document word count and how soon you need the edited document. For more information from ...
Can I pay in my local currency?
All prices are in US dollars, but we do accept several other major currencies, including RMB. For all services, the currency can be selected when you upload your paper.
Can I pay in advance?
The credits function allows you to purchase credits for editing and use these credits to pay for the editing of future documents. Your credits will never expire. Credits added using an invoice will be available only after the invoice has been paid. ...
Can I get an invoice?
Yes, if you are affiliated with a research or academic institution. As soon as you upload a document, you will receive an online invoice. The invoice, along with all of your invoices from the past two years, will be available to download and print ...
Can I get a discounted re-edit?
After revising your text, you may wish to resubmit it for another round of editing. For resubmissions, you may be eligible for a discount. Contact us if you wish to resubmit a document.
Can I ask my editor a question?
If you have questions about changes that were made in your edited paper, please contact us. We guarantee that we will respond to you within one business day. We would be happy to discuss any questions or concerns about specific changes in your paper ...
Are weekends and holidays included in the turnaround time?
Weekends are not included when calculating our deadlines, so if you submit your paper on a Thursday with a four-day turnaround time, it will be ready for you by the following Wednesday. The specific deadline will be displayed in the purchasing cart. ...
After submitting my manuscript to a Nature journal, the Nature editor recommended that I use a service like Springer Nature Editing Service to improve my written English. Does this imply that editing of my article by Springer Nature Editing Service will guarantee publication?
No: Using Springer Nature Editing Service does not imply that an article will be selected for peer review or accepted for publication by a Nature journal or any other journal. The decisions made by editors of Nature journals are independent of ...